/*--------------------
  chatBot.css — CSS puro (compilado de SCSS)
--------------------*/

/* Ball animation keyframes */
@keyframes ball {
  from {
    transform: translateY(0) scaleY(0.8);
  }
  to {
    transform: translateY(-10px);
  }
}

@keyframes bounce {
  0% {
    transform: matrix3d(0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  4.7% {
    transform: matrix3d(0.45, 0, 0, 0, 0, 0.45, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  9.41% {
    transform: matrix3d(0.883, 0, 0, 0, 0, 0.883, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  14.11% {
    transform: matrix3d(1.141, 0, 0, 0, 0, 1.141, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  18.72% {
    transform: matrix3d(1.212, 0, 0, 0, 0, 1.212, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  24.32% {
    transform: matrix3d(1.151, 0, 0, 0, 0, 1.151, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  29.93% {
    transform: matrix3d(1.048, 0, 0, 0, 0, 1.048, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  35.54% {
    transform: matrix3d(0.979, 0, 0, 0, 0, 0.979, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  41.04% {
    transform: matrix3d(0.961, 0, 0, 0, 0, 0.961, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  52.15% {
    transform: matrix3d(0.991, 0, 0, 0, 0, 0.991, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  63.26% {
    transform: matrix3d(1.007, 0, 0, 0, 0, 1.007, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  85.49% {
    transform: matrix3d(0.999, 0, 0, 0, 0, 0.999, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
  100% {
    transform: matrix3d(1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1);
  }
}

/*--------------------
  Avenue Messenger — Container principal
--------------------*/

.avenue-messenger {
  opacity: 1;
  border-radius: 20px;
  height: calc(100% - 60px) !important;
  max-height: 460px !important;
  min-height: 220px !important;
  width: 320px;
  background: rgba(255, 255, 255, 0.9);
  position: fixed;
  right: 20px;
  bottom: 80px;
  margin: auto;
  z-index: 9999;
  box-shadow: 2px 10px 40px rgba(22, 20, 19, 0.4);
  transition:
    0.3s all ease-out 0.1s,
    transform 0.2s ease-in;
  display: none;
  font-family: "Avenir", "Open Sans", sans-serif;
  font-size: 14px;
  line-height: 1.3;
}

.avenue-messenger.open {
  display: block;
}

.avenue-messenger div {
  font-size: 14px;
  color: #232323;
}

.avenue-messenger div.agent-face {
  position: absolute;
  left: 0;
  top: -50px;
  right: 0;
  margin: auto;
  width: 101px;
  height: 50px;
  background: transparent;
  z-index: 12;
}

/*--------------------
  Chat — Area principal
--------------------*/

.chat {
  position: relative;
  width: 100%;
  height: calc(100% - 15px);
  max-height: 500px;
  z-index: 10;
  overflow: hidden;
  background: transparent;
  border-radius: 20px;
  display: flex;
  justify-content: space-between;
  flex-direction: column;
}

/*--------------------
  Chat Title
--------------------*/

.chat-title {
  flex: 0 1 45px;
  position: relative;
  z-index: 2;
  width: 100%;
  border-bottom: 1px solid #ccc;
  color: #777;
  padding-top: 50px;
  padding-bottom: 5px;
  background-color: #fff;
  text-transform: uppercase;
  text-align: center;
}

.chat-title h1,
.chat-title h2 {
  font-weight: normal;
  font-size: 14px;
  margin: 0;
  padding: 0;
}

.chat-title h2 {
  font-size: 11px;
  letter-spacing: 1px;
}

.chat-title .avatar {
  position: absolute;
  z-index: 1;
  top: 8px;
  left: 9px;
  border-radius: 30px;
  width: 60px;
  height: 60px;
  overflow: hidden;
  margin: 0;
  padding: 0;
  border: 1px solid #fff;
}

.chat-title .avatar img {
  width: 100%;
  height: auto;
}

/*--------------------
  Messages
--------------------*/

.messages {
  flex: 1 1 auto;
  overflow: hidden;
  position: relative;
  width: 100%;
}

.messages .messages-content {
  position: absolute;
  top: 0;
  left: 0;
  height: 101%;
  width: 100%;
}

.messages .message {
  clear: both;
  float: left;
  padding: 6px 10px 7px;
  border-radius: 20px 20px 20px 0;
  background: #eee;
  margin: 8px 0;
  font-size: 14px;
  line-height: 1.4;
  margin-left: 35px;
  position: relative;
  border: 1px solid #ccc;
}

.messages .message .timestamp {
  position: absolute;
  bottom: -15px;
  font-size: 10px;
  color: #555;
  right: 30px;
}

.messages .message .checkmark-sent-delivered {
  position: absolute;
  bottom: -15px;
  right: 10px;
  font-size: 12px;
  color: #999;
}

.messages .message .checkmark-read {
  color: blue;
  position: absolute;
  bottom: -15px;
  right: 16px;
  font-size: 12px;
}

.messages .message .avatar {
  position: absolute;
  z-index: 1;
  bottom: -15px;
  left: -35px;
  border-radius: 30px;
  width: 30px;
  height: 30px;
  overflow: hidden;
  margin: 0;
  padding: 0;
  border: 2px solid rgba(255, 255, 255, 0.5);
}

.messages .message .avatar img {
  width: 100%;
  height: auto;
}

.messages .message.message-personal {
  float: right;
  text-align: right;
  background: #fff;
  border: 1px solid #ccc;
  border-radius: 20px 20px 0 20px;
}

.messages .message:last-child {
  margin-bottom: 30px;
}

.messages .message.new {
  transform: scale(0);
  transform-origin: 0 0;
  animation: bounce 500ms linear both;
}

/* Loading dots */
.messages .message.loading::before {
  position: relative;
  content: "";
  display: block;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #888;
  z-index: 2;
  margin-top: 4px;
  animation: ball 0.45s cubic-bezier(0, 0, 0.15, 1) alternate infinite;
  animation-delay: 0.15s;
}

.messages .message.loading span {
  display: block;
  font-size: 0;
  width: 20px;
  height: 10px;
  position: relative;
}

.messages .message.loading span::before {
  position: relative;
  content: "";
  display: block;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #888;
  z-index: 2;
  margin-top: 4px;
  animation: ball 0.45s cubic-bezier(0, 0, 0.15, 1) alternate infinite;
  margin-left: -7px;
}

.messages .message.loading span::after {
  position: relative;
  content: "";
  display: block;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #888;
  z-index: 2;
  margin-top: 4px;
  animation: ball 0.45s cubic-bezier(0, 0, 0.15, 1) alternate infinite;
  margin-left: 7px;
  animation-delay: 0.3s;
}

/*--------------------
  Message Box
--------------------*/

.message-box {
  flex: 0 1 42px;
  width: 90%;
  background: #fff;
  margin: 2px auto;
  padding: 10px;
  position: relative;
  border-radius: 20px;
  height: 14px;
  border: 1px solid #ccc;
}

.message-box .message-input {
  background: none;
  border: none;
  outline: none !important;
  resize: none;
  font-size: 15px;
  height: 24px;
  margin: 0;
  padding: 0;
  width: 265px;
  color: #444;
}

.message-box textarea:focus::-webkit-input-placeholder {
  color: transparent;
}

.message-box .message-submit {
  position: absolute;
  z-index: 1;
  top: 9px;
  right: 10px;
  color: #4a90e2;
  border: none;
  background: #fff;
  font-size: 12px;
  text-transform: uppercase;
  line-height: 1;
  padding: 6px 10px;
  border-radius: 5px;
  outline: none !important;
  transition: background 0.2s ease;
  cursor: pointer;
}

.message-box .message-submit:hover {
  background: #fff;
  color: #333;
}

/*--------------------
  Custom Scrollbar
--------------------*/

.mCSB_scrollTools {
  margin: 1px -3px 1px 0;
  opacity: 0;
}

.mCSB_inside > .mCSB_container {
  margin-right: 0px;
  padding: 0 10px;
}

.mCSB_scrollTools .mCSB_dragger .mCSB_dragger_bar {
  background-color: rgba(0, 0, 0, 0.5) !important;
}

/*--------------------
  Agent Face / Circle
--------------------*/

.circle {
  display: block;
  width: 80px;
  height: 80px;
  margin: 1em auto;
  background-size: cover;
  background-repeat: no-repeat;
  background-position: center center;
  border-radius: 99em;
  border: 2px solid #fff;
}

.contact-icon .circle:hover {
  box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);
  transition: 0.2s all ease-out 0.2s;
}

/*--------------------
  Menu (dots)
--------------------*/

.menu .items span {
  color: #111;
  z-index: 12;
  font-size: 14px;
  text-align: center;
  position: absolute;
  right: 0;
  top: 40px;
  height: 86px;
  line-height: 40px;
  background: #fff;
  border-left: 1px solid #ccc;
  border-bottom: 1px solid #ccc;
  border-right: 1px solid #ccc;
  width: 48px;
  opacity: 0;
  border-bottom-left-radius: 20px;
  border-bottom-right-radius: 20px;
  transition: 0.3s all ease-in-out;
}

.menu .button {
  font-size: 30px;
  z-index: 12;
  text-align: right;
  color: #333;
  display: block;
  width: 48px;
  line-height: 25px;
  height: 40px;
  border-top-right-radius: 20px;
  position: absolute;
  right: 0;
  padding-right: 10px;
  cursor: pointer;
  transition: 0.3s all ease-in-out;
}

.menu .button.active {
  background: #ccc;
}

.menu .items span.active {
  opacity: 1;
}

.menu .items a {
  color: #111;
  text-decoration: none;
}

.menu .items a:hover {
  color: #777;
}

/*--------------------
  Floating toggle button
--------------------*/

.chatbot-toggle-btn {
  position: fixed;
  bottom: 20px;
  right: 20px;
  z-index: 9998;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  border: none;
  background: var(--chatbot-color, #4a90e2);
  color: #fff;
  font-size: 1.5rem;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.25);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition:
    transform 0.2s,
    background 0.2s;
}

.chatbot-toggle-btn:hover {
  transform: scale(1.08);
}

.chatbot-toggle-btn .badge-unread {
  display: none;
  position: absolute;
  top: -4px;
  right: -4px;
  background: #dc3545;
  color: #fff;
  font-size: 0.65rem;
  min-width: 18px;
  height: 18px;
  border-radius: 50%;
  align-items: center;
  justify-content: center;
}

.chatbot-toggle-btn .badge-unread.show {
  display: flex;
}

/*--------------------
  Offline overlay
--------------------*/

.chatbot-offline-overlay {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(255, 255, 255, 0.95);
  z-index: 20;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 20px;
  text-align: center;
  border-radius: 20px;
}

.chatbot-offline-overlay .offline-icon {
  font-size: 3rem;
  margin-bottom: 12px;
  opacity: 0.5;
}

.chatbot-offline-overlay p {
  color: #666;
  font-size: 0.95rem;
  margin: 0;
}

/*--------------------
  Arrow box (tooltip)
--------------------*/

.arrow_box {
  position: relative;
  background: #fff;
  border: 1px solid #4a90e2;
}

.arrow_box:after,
.arrow_box:before {
  left: 100%;
  top: 50%;
  border: solid transparent;
  content: " ";
  height: 0;
  width: 0;
  position: absolute;
  pointer-events: none;
}

.arrow_box:after {
  border-color: rgba(255, 255, 255, 0);
  border-left-color: #fff;
  border-width: 5px;
  margin-top: -5px;
}

/*--------------------
  Responsive (mobile)
--------------------*/

@media only screen and (max-device-width: 667px),
  screen and (max-width: 450px) {
  .avenue-messenger {
    z-index: 2147483001 !important;
    width: 100% !important;
    height: 100% !important;
    max-height: none !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    border-radius: 0 !important;
    background: #fff;
  }

  .avenue-messenger div.agent-face {
    top: -10px !important;
  }

  .chat {
    border-radius: 0 !important;
    max-height: initial !important;
  }

  .chat-title {
    padding: 20px 20px 15px 10px !important;
    text-align: left;
  }

  .circle {
    width: 80px;
    height: 80px;
    border: 1px solid #fff;
  }

  .menu .button {
    border-top-right-radius: 0;
  }

  .chatbot-toggle-btn {
    bottom: 12px;
    right: 12px;
  }
}

@media only screen and (min-device-width: 667px) {
  div.half {
    margin: auto;
    width: 80px;
    height: 40px;
    background-color: #fff;
    border-top-left-radius: 60px;
    border-top-right-radius: 60px;
    border-bottom: 0;
    box-shadow: 1px 4px 20px rgba(22, 20, 19, 0.6);
  }
}